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How To Cancel Bt Tv But Keep Broadband

By Emma Burns • In Show
How To Cancel Bt Tv But Keep Broadband

Right, so you’re thinking of ditching the telly box, but keeping that sweet, sweet internet flowing. You want to Netflix binge, but not pay for channels you only use when your auntie visits? I get it. It’s like wanting the cake, but not the slightly stale icing.

First things first: Face the Music (or the BT Helpline)

Brace yourself! The most important step involves a phone call. Yes, to *the* helpline. Deep breaths. Maybe have a cup of tea ready. Consider it a mini-adventure, a quest for savings!

Dial BT and steel yourself. The automated voice might try to sell you more things. Stay strong! Remember your mission: broadband, glorious broadband, sans telly tax.

Speak the Magic Words: "Just Broadband, Please!"

Eventually, you'll (hopefully) get through to a human. This is where you confidently declare: "I'd like to cancel my BT TV, but keep my broadband." Say it like you mean it, like you're ordering a complicated coffee at a hipster cafe.

They might try to persuade you otherwise. They might offer deals. This is where your inner negotiator comes out. Be polite, but firm. Remember, you're after internet freedom!

Navigating the Upsell Jungle

Be warned: the land of upselling is a treacherous one. They might tempt you with fancy add-ons or faster speeds. Remember why you're calling. Don't let them lead you astray with promises of HD parrot documentaries you’ll never watch.

Just keep repeating your mantra: broadband only. Like a zen master, focused on the essential.

The Cancellation Dance: Confirmation is Key

Once you’ve successfully navigated the upsell jungle, make sure you get confirmation. Ask for a cancellation date for the TV service. Write it down! Trust me, you'll want that confirmation when you’re explaining things to your bank.

Don't be afraid to ask for an email or letter confirming the changes. Paper trails are your friend. Think of it as collecting evidence for your broadband victory.

Returning the Box: The Final Farewell

BT will likely want their TV box back. This is where things can get a little…interesting. Prepare for a treasure hunt to find the original packaging. Dig through the attic; you might find other forgotten relics of your past!

Follow their instructions for returning the equipment. Usually, it involves printing a label and dropping it off at a post office. Consider it a symbolic parting of ways with the world of scheduled television.

Living the Broadband Dream

Congratulations! You’ve successfully cancelled BT TV and kept your broadband. You're free to stream whatever your heart desires. No more channel surfing, no more paying for shows you never watch.

Embrace the streaming life. Discover new shows. Finally watch that critically acclaimed series everyone's been talking about. Just remember to occasionally venture out into the real world. The sun is (sometimes) shining!

Bonus Tip: Check Your Bill!

Keep an eye on your bill for the next few months. Make sure you're only being charged for broadband. Mistakes happen! A quick check can save you a headache (and some money) down the line.

So there you have it! Cancelling BT TV and keeping broadband: a mission possible. Now go forth and stream responsibly!

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