How To Delete An Unsigned Telephone Encounter In Epic

Okay, picture this: you’re cruising through Epic, feeling like a digital rockstar, when BAM! An unsigned telephone encounter stares back at you like a misplaced comma. Don't worry, we've all been there. Time to vanquish this digital beast with the grace of a coding ninja!

First, you'll need to locate the offending encounter. Think of yourself as a digital detective, hot on the trail of a misfiled note. Usually, you can find these lurking in your Work List, or possibly the patient's chart.

Finding the Unsigned Foe

Head to your Work List; you can find this in Epic's main menu, usually represented by an icon of a clipboard, or just search for it. This is your command center, where unsigned encounters often congregate. Keep your eyes peeled for encounters flagged as “telephone encounter” and, crucially, "unsigned".

Still can't spot it? Don't panic! You can also find it in the patient’s chart. Use the search bar at the top of the screen to bring up the patient in question. Time to unleash your inner bloodhound!

Once inside the patient's chart, navigate to the "Encounters" section. It might be a tab labeled "Timeline" or "History." This is where all the patient's interactions with the healthcare system are recorded, like a digital scrapbook.

The Deletion Dance

Now, you've found it, the unsigned telephone encounter is no longer hiding in the shadows! Let's get rid of it!

Open the encounter, brace yourself, and you are in! Once open, look for the option to "Delete." Sometimes this option appears as a trash can icon. Don't be shy; click it with confidence! This is your chance to make things right.

Uh oh, you can't find the delete button. What to do? Well, it's possible that the encounter type doesn’t allow deletions once created. Fear not, this is where your Epic superhero skills shine.

The Cancellation Caper

If a straight-up deletion is off the table, "Cancellation" is your next best friend. It's like a magic eraser for your digital oopsies. Instead of vanishing entirely, the encounter will be marked as canceled, signaling that it’s no longer relevant.

The "cancel" option often lives near the "delete" button (if there was one!). If not, hunt for it under the "actions" menu, which looks like three dots or lines. Click it and choose the “cancel” option.

Epic may ask you for a reason for the cancellation. Provide a brief and accurate explanation like "Entered in error" or "Duplicate encounter." Honesty is the best policy, even in the digital world.

Charting Correction

Even with cancellation, sometimes you need to record the phone call, but in a different way. Consider using a progress note to properly document the encounter, if appropriate. This is where you can set the record straight and provide accurate, useful information.

Create a new progress note under the patient's chart, detailing the telephone encounter that occurred. Be clear and concise; nobody wants to wade through a novel to find the relevant information. This is your chance to shine as a communicator.

Remember to sign the progress note to finalize it! This is the digital equivalent of a seal of approval, confirming that the information is accurate and complete. Sign it with pride!

Victory Lap

And that's it! You've successfully banished the unsigned telephone encounter from your Epic realm. Feel the power surge! You're a digital wizard, a coding champion, a healthcare IT superhero!

Remember, practice makes perfect. The more you navigate Epic, the more comfortable you'll become with these processes. And if all else fails, don't hesitate to reach out to your Epic superusers or IT department for assistance. They're there to help you conquer even the most challenging digital dragons.

Now go forth and conquer your digital to-do list! You've got this!